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Wrangle It

Wrangle It

Modern insights for overworked ops teams, written by Wrangle Founder & CEO Adam Smith.

You Can Build a Ticketing System in an Afternoon, but Here's What Breaks in Month Four.

Jul 14, 2026

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3 min read

You Can Build a Ticketing System in an Afternoon, but Here's What Breaks in Month Four.

Someone convinced leadership it could be vibe-coded in a sprint.

The Rules Changed. Nobody Sent a Memo.

Jun 30, 2026

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3 min read

The Rules Changed. Nobody Sent a Memo.

What it actually feels like to build a company when the playbook rewrites itself every few months.

The Two AI Failure Modes Nobody Wants to Talk About

Jun 16, 2026

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4 min read

The Two AI Failure Modes Nobody Wants to Talk About

IT thinks they have it figured out. HR thinks it will get them fired. Neither is right, and both are quietly killing AI projects.

The Messy Middle: Why Your Processes Break Before Your Replacements Exist

Jun 2, 2026

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4 min read

The Messy Middle: Why Your Processes Break Before Your Replacements Exist

At 20 people, workarounds are fine. At 100, they cost you real money.

When the Numbers Finally Back You Up (And Leadership Still Doesn't Believe You)

May 12, 2026

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2 min read

When the Numbers Finally Back You Up (And Leadership Still Doesn't Believe You)

The trust problem isn't data. It's timing.

The Cost of “We’ll Fix It Later” Work

Mar 10, 2026

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3 min read

The Cost of “We’ll Fix It Later” Work

You’re tracking tech debt. What about operational debt?

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Wrangle It

Modern insights for overworked ops teams, written by Wrangle Founder & CEO Adam Smith.